Privacy policy

1. Who we are

Ivent IT Solutions Pvt. Ltd. operates SellHax and is responsible for your personal data. Contact: hello@sellhax.com.

2. What we collect

Account details (name, email, company), workspace and order information, messages, content you upload, payment records (handled by our payment provider; we do not store card numbers), payout details you provide (stored encrypted), and technical data such as IP address and device information.

3. Google data

If you connect Google Search Console or Google Analytics to verify a publication, we use read-only access only to confirm you control the domain and to show traffic totals and top countries for that publication to buyers. We do not use Google data for advertising, do not sell it, and do not let people read it except as needed for support, security or the law. You can disconnect at any time, which revokes our access. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. AI processing

Briefs, brand kits and drafts you ask our AI features to work on are sent to our AI provider (Anthropic) to produce the result. Questions you track for AI visibility are sent to an AI assistant with web search.

5. How we use data

To run the marketplace, process payments and payouts, prevent fraud, send service emails, improve the product, and meet legal obligations. With your consent, to send marketing emails, which you can stop at any time.

6. Sharing

Buyers and publishers see what they need to complete an order (for example, names and briefs; contact details in messages are hidden). We use service providers for hosting, payments (Razorpay), email and AI. We share data when the law requires it.

7. Retention

We keep account and order records for as long as your account is open and as required for tax and accounting law afterwards.

8. Your rights

You can ask to see, correct, export or delete your data, subject to legal record-keeping. Write to hello@sellhax.com.